Online Privacy Policy

At BoysTown we respect the privacy of your personal information. This commitment is demonstrated in our policy on Information Privacy.

BoysTown is committed to protecting and securing your privacy and any information provided to us about you.

All personal or sensitive information gathered as part of the day-to-day functions of BoysTown is considered private and will only be collected and recorded in order to provide you with the best service.

What is personal or sensitive information?

Information may include, for example, your name, address and contact details. It may also include information about your medical history and financial information required to complete financial related activities.

How does BoysTown collect and use your information?

BoysTown will collect your personal or sensitive information by fair, lawful and non-intrusive means and use information collected and recorded for the provision of BoysTown services.

All information held is retained and destroyed in accordance with applicable laws.

Will BoysTown share your information with others?

BoysTown will NOT, without your prior approval:

  • Use your personal or sensitive information for fundraising, advertising or the promotion of BoysTown; or
  • Disclose information or distribute personal or sensitive information about you unless the information must be released because of a law or contract eg. to ensure your safety or to provide statistics.

Reasonable steps will be taken to protect information about you from misuse, loss and unauthorised access, changes or disclosure.

How does BoysTown ensure information is up-to-date?

You are responsible for informing BoysTown of any changes to your personal details or circumstances. BoysTown will take reasonable steps to ensure information collected is accurate, complete and up-to-date by undertaking regular audits.

How can you access information about you?

You may ask for access to your information by emailing

privacy email

or by writing to the Chief Executive Officer at:

The Chief Executive Officer
BoysTown
PO Box 2000
MILTON QLD 4064

A fee may be charged to access BoysTown files.

How can you make a complaint about the privacy of your information?

You can make a complaint about the privacy of your information by writing to the postal or email address.